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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
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Telephone Answering Service Blog: Page 4

A business owner throws his money in the bin after have used a cheap answering service

Are you throwing away your money using a cheap answering service?

November 21, 2019

A graph explaining how the call transfer and routing works at Centratel telephone answering service

Call Transfer and Routing

September 12, 2019

The client portal to access your telephone answering service account from any web-enabled device

The Benefits of an Online Customer Portal

September 5, 2019

Man cooking barbecue on Labor Day knowing that a telephone answering service is taking his calls

Make the Most of Your Labor Day without having to Close

August 29, 2019

A phone used to receive incoming calls via the toll-free numbers provided by Centratel

The Benefit of Toll Free Forwarding Numbers

August 22, 2019

A businesswoman struggling not having a telephone answering service to help her in her job

Using an Internal Phone System Could Be Bad for Business

August 14, 2019

American flag on July, 4th with the peace of mind in having a good answering service phone coverage

Phone Coverage for the Fifth of July

June 27, 2019

A comparison between A paper calendar and an answering service On-line On-Call Calendar

Benefits of Managing On-Call Calendars On-Line

June 20, 2019

A Centratel telephone answering service agent smiling while Receiving real time Messages

The Importance of Receiving Messages in Real Time

June 13, 2019

A Centratel telephone answering service operator providing 24/7 Live Phone Coverage service

The Benefits of 24/7 Live Phone Coverage

June 6, 2019

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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