The Highest Quality Telephone Answering Service in the United States


On this simply presented yet carefully engineered website, you won’t find photos of pretty girls with headsets, subjective promises of “we care more,” or flashy marketing. Instead, this site exactly reflects our bold, no-nonsense business objective: to provide the statistically highest quality telephone answering service in the United States.

For 33 years we’ve been delivering superb quality call-capture and message dispatch for select professions and businesses. An answering service operation is incredibly complex and super-high quality doesn’t come easy, so we are meticulously managed, intensely systems-based, absolutely drug-free, long-term, full-time, highly paid career telephone service representatives who are highly compensated.

Details count! Spend some time here on this comprehensive yet informational website to see how we operate and why we are, literally, the highest quality answering service in the U.S.. Then, talk to us about your free 30 day, no-obligation trial. 98% of those who try our answering service stay with us (and they stay with us for an average of six and a half years).

The quality of our answering service is simply the best you’ll find anywhere.

A message from Centratel President and majority stockholder, Sam Carpenter: “Thank you for your interest in Centratel. There is a LOT of information in this site but it’s my guess that if you are serious about finding the very highest quality answering service, you understand that taking a few minutes for fact-finding is time well spent…” read more…

Customer Testimonials

I’m very impressed with your operation. Our last answering service (which was our second bad service) was such a disaster I thought I’d never again feel comfortable with an answering service. But with Centratel we feel very confident our rotation will be handled properly. Thanks so much.

- Veterinarian, Manistee, Mi.

Terrific. Every contact I have had with (Centratel) staff has been absolutely professional – a ‘ten’ in my book. I have used medical answering services for 15 years and this is the best experience I have ever had.

- Dr. R.C., pathologist, Portland, Or.

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