By any number of measurements, we are the highest quality answering service in the United States. Why? Part of the reason is because we don't take all-comers, focusing on just ten separate vertical markets.

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The Highest Quality Telephone Answering Service in the United States

Our most recent Customer Reported Error Rate (July through October, 2019) was 1 customer-reported error for every 7,093 message transactions processed. That’s a statistic far superior to any other answering service in the United States.

THE HIGHEST QUALITY IN THE UNITED STATES? WHO SAYS?

"For 35 years we’ve been delivering superb quality call-capture and message dispatch for select professions and businesses."

— Sam Carpenter - Founder, President

Business Specialties


Assurance that every call is answered by courteous and professional Telephone Service Representatives.

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Providing the compassion, accuracy, and efficiency that your clients deserve.

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Providing HIPAA compliant after-hours telephone coverage for medical related emergencies.

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Professional live call capture, call screening, and message delivery for your after-hours urgencies and/or everyday call messaging.

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Providing 24 hour emergency hotline coverage for your tenants.

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We specialize in handling calls for large animal, small animal, exotic pet and equine specific practices.

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We will handle your after-hours calls efficiently, immediately and with great care.

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Offer your callers the same quality service they obtain when dealing directly with your staff.

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Our Telephone Service Representatives can expertly classify and coordinate each service call.

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We provide the most reliable phone answering service for restoration companies nationwide.

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