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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • Medical Answering ServiceNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home health and Hospice Answering ServiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • Veterinary Answering ServiceCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property Management Answering ServiceWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVAC Answering ServiceHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Trade Service Answering ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 Business Answering ServicesGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Utility Answering ServiceAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Why Centratel?
  • Testimonials
  • FAQ
  • Blog
    • Answering Service
    • Home Healthcare & Hospice
    • HVAC
    • Property Management
    • Medical
    • Trade Service
    • Utility
    • Veterinary
  • Contact Us
    • Price Quote Request
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
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Contact Us

Centratel
141 NW Greenwood Ave
Suite 200
Bend, Oregon 97703

Tel: 541-385-2616 or 1-888-975-2836

Fax: 541-388-2351 or 800-330-7303

info@centratel.com

The Centratel Telephone Answering Service building in Bend, Oregon
Senior Telephone Service Representative Jenna working at her desk
Centratel Telephone Answering Service staff celebrating International Women's Day
Centratel Telephone Answering Service Telephone Service Representatives
Centratel Telephone Answering Service Staff smiling at a Home Health Care Trade Show
Centratel Telephone Answering Service Staff celebrating Christmas together

Price Quote Request

If your message arrives in our offices on a regular business day, between 7:00AM and 3:00 PM PST (that’s between 10:00AM and 6:00PM EST), we should be able to get back to you within just a few minutes. If your message arrives outside this time frame, we’ll contact you first thing the next regular business day.

If you are currently a Centratel client and have a change or adjustment for your account, contact us at callcenter@centratel.com. If you have an administrative/billing inquiry, contact us at info@centratel.com. Or, for either issue, call us at 800-639-1818.

If you are not a Centratel account but have general questions, contact us at info@centratel.com or call us at 888-482-4393.

Get a Price Quote Now

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Services

  • Medical Answering Service
  • Home health and Hospice Answering Service
  • Veterinary Answering Service
  • Property Management Answering Service
  • HVAC Answering Service
  • Trade Service Answering Service
  • 24/7 Business Answering Services
  • Utility Answering Service

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • Answering Service Industry
  • Why Centratel?
  • Why Employ Centratel?
  • Client Testimonials
  • Blog
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Price Quote Request
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
141 NW Greenwood Ave
Suite 200
Bend, Oregon 97703

Phone:
541-385-2616

888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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