Staff


Owners

Sam Carpenter – CEO, Majority Owner

…More about Sam C.

Sam Kirkaldie – Accounts Specialist, Owner

…More about Sam K.

Telephone Service Representatives (Partial Listing)

Airelle – Dispatcher/TSR – Airelle has lived in Central Oregon her whole life. Airelle enjoys the simple things in life such as star gazing. She has a son and daughter who mean the world to her.

Alivia – TSR – Alivia is a Central Oregon native. She studied Psychology at GCU and enjoys working with people. This must be one of the reasons she likes working at Centratel. ​She enjoys spending her free time with her daughter and friends and family. She loves summer in Central Oregon but she never misses a chance to go snowboarding in the winter. She has a passion for roller derby but she can still slow down and just skate.

Carla – Senior TSR – A 20+ year Centratel veteran. Enjoys playing with her four cats and one dog as well as short hikes, bike riding and reading biographies.

Carol – Senior TSR – Carol enjoys exploring the Central Oregon great outdoors both winter and summer, watching football, drag racing and playing with her dog.

Cindy – TSR – Cindy returned to Central Oregon in 2015 after 13 years abroad. Oregon is her home though she has lived in eight US states and England. She enjoys photography, exploring outdoors, music filled road trips and spending time with friends and family.

Jenna – Senior TSR – She is a native Oregonian with a background as a 411 operator. Enjoys reading, creating, learning, road-trips, and cloud-watching.

Jessica – Client Services Specialist – Jessica has lived in Central Oregon for 19 years. She loves spending time with her family, reading, the outdoors and playing roller derby.

Kelly – TSR – Kelly was born in Amarillo, Texas but has lived most of her life in different parts of Oregon. Her favorite achievement in life thus far is being a mom to her daughter. Kelly enjoys spending time with family and traveling.

Lannie – Senior TSR – A 27 year Centratel veteran. Graduated with honors from Griffin Business School in Seattle. Enjoys movies, reading, and spending time with family and friends.

Laura – Dispatcher/TSR – A native Oregonian, Laura enjoys outdoor activities as well as volunteering at a local animal shelter. She is a graduate of Eastern Oregon University and has a bachelor’s degree in Business.

Linda M. – Senior TSR – A 20+ year Centratel veteran. Enjoys spending time with her grandchildren Cole & Amy, gardening and riding her bike.

Mary – TSR – Mary was born and raised in California and moved to Oregon in the late 70’s. She loves singing in choirs, traveling, gardening and taking care of her cats.

Rhonda – Supervisor – Enjoys Central Oregon summers and spending time with her children. She has a zest for life, learning and loves a good challenge.

Sarah – Supervisor – Sarah enjoys reading, cooking, spending time with her daughter and family. She also enjoys outdoor activities such as camping and hiking in the summer.

Sara – Supervisor/Quality Assurance – Sara was born in Oregon but raised in Texas. She is married with three kids. Sara is family oriented and loves the outdoors. She also enjoys quiet time, reading and helping others.

Susan – TSR – Her background includes such things as a dental assistant, surgical assistant, office coordinator and facilities manager. She has two very handsome sons and has raised exotic pheasants, wallabies, and other animals. She likes to sew and knit as well as camp, fish and cook.

Toni – TSR – Toni moved to Bend from The Willamette Valley in 1996. She has two daughters and two grandchildren; it is her joy to spend time with them. In her free time, she loves searching for home decor and vintage items at sales and thrift stores. Toni saves them from the landfill by making them beautiful again​.

Veronica – TSR – She has lived in Bend, OR for 10 years. She is the mother of 2 children. Veronica enjoys reading and spending time with friends and family and she hopes to learn to snowboard one day.

Administrative Staff

Andi Freeman – CEO – Andi operates Centratel in Sam’s absence… and when Sam is NOT absent! She has a Bachelors degree from Wittenberg University. She loves to find solutions to any challenge and hates to lose. She has two wonderful children and a tremendously supportive husband.

Cheryl Trindle – Accountant – Cheryl is a CPA with a degree in Business Administration from San Diego State University. She has lived in Bend since 1996 and loves traveling.

Angie Hodges – TAS Manager – Angie was born and raised in Bend. She loves the summers, despises the winters, and enjoys spending time with her 2 daughters, her grandson, husband and two Great Danes.

Teresa Abbas – Office Manager / Billing Manager – Spends time with her husband and two children enjoying car races, camping and just hanging out watching movies.

Jesse Merickel – Sales Manager – When he is not spending time with his two sons, he enjoys fly fishing for steelhead and skiing.

Marcello – CIO – resides in Mirandola, Italy and Bend, Oregon. He loves his perfect Italian coffee, Ducati motorcycles and playing bass guitar.

Kendra Akehurst – Executive Assistant to CEO – As a 5+ year veteran​, Kendra is a​ integral part of Centratel’s management team. She is ​attending school full-time. While juggling school and work she finds time for her family and friends as well as playing basketball and swimming.

Yvette​ Wahl ​- HR Specialist- Yvette has lived in Central Oregon for 25 years. ​She is the proud graduate of Concordia University with a degree in Human Resources Management. ​She enjoys spending time with her daughters and grandchildren, traveling, and home interior design.

Amanda Davis – Sales Associate – Amanda loves to travel and enjoys being outdoors. She has two beautiful kids and an extremely supportive husband.

Pattie Casner – Quality Assurance Specialist – Has 3 married sons. Enjoys fishing, camping and day trip explorations with her retired ‘house hubby’ and family members.

Jason – IT Technician – Loves spending time with his family and friends and enjoys taking road trips around scenic Oregon.

Briela – Customer Service/TSR- Briela loves spending time with her husband, daughter and pets. She enjoys exploring the great outdoors, hiking, photography and baking.

Kimber – New Accounts Supervisor – Enjoys playing with her grandson Carter and her dog Cosmo. Loves camping, walking on the beach, and traveling.

Sandra Packard – Special Consultant – Lives in Pocatello, Idaho. Gifted downhill skier and mountain biker. A 27 year Centratel veteran.

Emanuel – Software Developer – Lives in Transylvania, Romania, is passionate about developing web applications, and in his free time likes to travel with his wife.

Fabio – Graphic & Web Designer – Lives in Concordia, Italy. He loves music, movies and singing in his band. He enjoys snowboarding, swimming and spending time with friends.