Telephone Service Representatives (Partial Listing)
Carla
Senior TSR
A 20+ year Centratel veteran. Enjoys playing with her four cats and one dog as well as short hikes, bike riding and reading biographies.
Carol
Senior TSR
Carol enjoys exploring the Central Oregon great outdoors both winter and summer, watching football, drag racing and playing with her dog.
Cindy
TSR
Cindy returned to Central Oregon in 2015 after 13 years abroad. Oregon is her home though she has lived in eight US states and England. She enjoys photography, exploring outdoors, music filled road trips and spending time with friends and family.
Chris
TSR
A graduate of Oregon State University with a Bachelor of Arts degree in Political Science. Chris is also a classically trained chef and loves the outdoors. He plans to tour all the National Parks starting in Yosemite and end his adventure to the Everglades.
Jenna
Senior TSR
She is a native Oregonian with a background as a 411 operator. Enjoys reading, creating, learning, road-trips, and cloud-watching.
Kelly
TSR
Kelly was born in Amarillo, Texas but has lived most of her life in different parts of Oregon. Her favorite achievement in life thus far is being a mom to her daughter. Kelly enjoys spending time with family and traveling.
Kym
TSR
Kym truly enjoys riding her motorcycle and outdoor activities and loves spending time with her grandchildren and cat.
Laura
Floor Lead/Assistant Quality Assurance Specialist
A native Oregonian, Laura enjoys outdoor activities as well as volunteering at a local animal shelter. She is a graduate of Eastern Oregon University and has a bachelor’s degree in Business.
Linda M.
Senior TSR
A 20+ year Centratel veteran. Enjoys spending time with her grandchildren Cole & Amy, gardening and riding her bike.
Mary
TSR
Enjoys Central Oregon summers and spending time with her children. She has a zest for life, learning and loves a good challenge.
Patti
TSR
Patti moved to Oregon with her four children from the bay area, she enjoys reading, riding her bike and loves living in Central Oregon.
Rhonda
Client Services Specialist
Enjoys Central Oregon summers and spending time with her children. She has a zest for life, learning and loves a good challenge.
Sarah
Head Supervisor
Sarah enjoys reading, cooking, spending time with her daughter and family. She also enjoys outdoor activities such as camping and hiking in the summer.
Sara
Training and Development Specialist
Sara was born in Oregon but raised in Texas. She is married with three kids. Sara is family oriented and loves the outdoors. She also enjoys quiet time, reading and helping others.
Susan
Senior TSR
Her background includes such things as a dental assistant, surgical assistant, office coordinator and facilities manager. She has two very handsome sons and has raised exotic pheasants, wallabies, and other animals. She likes to sew and knit as well as camp, fish and cook.
Tessa
Supervisor
Tessa has lived in Central Oregon since 2007. She loves spending time with her daughter and dog named Lucy.
Toni
TSR
Toni moved to Bend from The Willamette Valley in 1996. She has two daughters and two grandchildren; it is her joy to spend time with them. In her free time, she loves searching for home decor and vintage items at sales and thrift stores. Toni saves them from the landfill by making them beautiful again.
Veronica
Senior TSR
She has lived in Bend, OR for 10 years. She is the mother of 2 children. Veronica enjoys reading and spending time with friends and family and she hopes to learn to snowboard one day.
Administrative Staff
Andi Freeman
CEO
Andi operates Centratel in Sam’s absence… and when Sam is NOT absent! She has a Bachelors degree from Wittenberg University. She loves to find solutions to any challenge and hates to lose. She has two wonderful children and a tremendously supportive husband.
Cheryl Trindle
Accountant - CFO
Cheryl is a CPA with a degree in Business Administration from San Diego State University. She has lived in Bend since 1996 and loves traveling.
Jesse Merickel
Sales Manager
When he is not spending time with his two sons, he enjoys fly fishing for steelhead and skiing.
Marcello
CIO
Resides in Mirandola, Italy and Bend, Oregon. He loves his perfect Italian coffee, Ducati motorcycles and playing bass guitar.
Kendra Akehurst
Director of Operations
As a 5+ year veteran, Kendra is a integral part of Centratel’s management team. She is attending school full-time. While juggling school and work she finds time for her family and friends as well as playing basketball and swimming.
Yvette Wahl
HR Specialist
Yvette has lived in Central Oregon for 25 years. She is the proud graduate of Concordia University with a degree in Human Resources Management. She enjoys spending time with her daughters and grandchildren, traveling, and home interior design.
Amanda Davis
Sales Associate
Amanda loves to travel and enjoys being outdoors. She has two beautiful kids and an extremely supportive husband.
Pattie Casner
Quality Assurance Specialist
Has 3 married sons. Enjoys fishing, camping and day trip explorations with her retired ‘house hubby’ and family members.
Jason
IT Technician
Loves spending time with his family and friends and enjoys taking road trips around scenic Oregon.
Briela
Customer Service/TSR
Briela loves spending time with her husband, daughter and pets. She enjoys exploring the great outdoors, hiking, photography and baking.
Kimber
New Accounts Supervisor
Enjoys playing with her grandson Carter and her dog Cosmo. Loves camping, walking on the beach, and traveling.
Sandra Packard
Special Consultant
Lives in Pocatello, Idaho. Gifted downhill skier and mountain biker. A 27 year Centratel veteran.
Teresa Abbas
Office Manager / Billing Manager
Spends time with her husband and two children enjoying car races, camping and just hanging out watching movies.
Emanuel
Software Developer
Lives in Transylvania, Romania, is passionate about developing web applications, and in his free time likes to travel with his wife.
Fabio
Graphic & Web Designer
Lives in Concordia, Italy. He loves music, movies and singing in his band. He enjoys snowboarding, swimming and spending time with friends.