About Us

Founded in 1984 by Sam Carpenter, we’ve been delivering superb quality call-capture and message dispatch with select business specialties for over 30 years. We aim to continue to provide the statistically highest quality telephone answering service in the United States.


For information about ownership of Centratel Telephone Answering Service, visit our Ownership Page.


For pictures and short biographies of our staff, visit our Staff Page.

Answering Service Industry

To learn more about the Answering Service Industry itself, please visit our Answering Service Industry Page.

Why Employ Centratel

If you’re curious what makes Centratel stand-out from the competition, visit our Why Employ Centratel Page.

Employment Opportunities

If you’d like to apply for a position with Centratel, please visit our Employment Opportunities page.