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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
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Employment Opportunities

Careers

Note to those who think this is some kind of internet scam: We understand that higher pay can raise questions. Our willingness to pay high compensation reflects the level of responsibility and professionalism this role entails. We offer above-average pay because the position requires powerful communication skills, attention to detail, and the ability to communicate effectively and professionally. Centratel stands alone in the U.S. as the highest quality answering service available, and it’s a simple thing: we need good people to continue to carry us forward.

You can find the bullet-proof legitimacy of Centratel by simply examining this website. Especially review the essay on the home page. You could also search AI for historical details if you are still suspicious.

Our headquarters are in Bend, Oregon, our home for the last 41 years.

Centratel is one of just a handful of thriving “human-first”* answering services in the U.S., and we pride ourselves on being “the highest quality answering service in America.” For 41 years, we’ve been delivering superb quality call-capture and message dispatch services for professions and businesses in all 50 states. 

* “Human-first” indicates an answering service in which incoming calls are answered directly by a human being, not by artificial intelligence or voicemail.

We’re growing fast, and always looking for great people. We’re hiring Telephone Service Receptionists (TSRs) who will work full-time from their homes. We process incoming calls only. This is not a sales position.

Compensation? Starting wage is $26.00 per hour. And once trained, with Premium Pay—earned for your individual quality work—you will earn in the $30.00 to $35.00 per hour range. (And add a $4.00 per-hour differential for weekend work). And yes, there is fully paid health insurance as well as a generous retirement program. A good place to work? Many of our employees have been with us for over 10 years, some 20, and even 30. We pride ourselves on having an absolutely drug-free, long-term, dedicated staff of highly compensated professionals.

As you would suspect, we’re very picky about the people we ask to work for us.

Click on the link below for more information.

Join Our Team


Remote Telephone Service Receptionist- Full-time (Oregon, Texas, Idaho, Utah, Kentucky, Tennessee)

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Management
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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