Is your profession one of our specialties?
Nights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
For decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
Centratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
Give your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
Heatwave or snowstorm, our agents will provide your HVAC business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
Centratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
With 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
As the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.