Sam founded Centratel in Bend, Oregon, in 1984, and continues as General Manager and CEO. With a background in engineering, construction management, surveying, forest management, publishing, and journalism, his interests outside of work include mountaineering, backcountry skiing, cycling, writing, reading, property management, construction/development, traveling…and especially hiking with his two hounds in the Kentucky backwoods.
His business book, Work the System: The Simple Mechanics of Making More and Working Less, was first published in 2008, and a 5th edition was released in July 2025. Contact us about the answering service, and we’ll send you a hard copy of the book, gratis.
His second book, aimed at non-business owners, The Systems Mindset: Managing the Machinery of Your Life was published in 2016.
He is married to Diana Bybee Carpenter. After living in Bend, Oregon, for over 40 years, he now resides in Diana’s hometown in rural South Kentucky.

