In real time, 24/7/365 our Centratel Intellisite allows you to access your telephone answering service account from any web enabled device. On the spot and at your convenience, you can make changes to your account, access information and share updates when needed. Easily log into your customer portal securely through the Centratel website and gain instant access to your messages at anytime from anywhere. You can even access archived messages if you ever need to go back to look at previously sent messages.
Another major benefit that comes along with having the online customer portal is the ability for you as a Centratel client to set and maintain your on-call schedule. In real time you can log in to your on-call calendar and set your schedule monthly, weekly or even daily with instant updates even if you have a last minute change in who will be on-call for that evening. You can read more about this feature in a previous article I wrote by clicking here Manage On-Call Schedules.
A real time, easy to use, hands-on client portal, just one more way Centratel keeps your business ahead of the competition.
Note: Centratel Telephone Answering Service focuses on a select number of vertical markets, including Medical, Veterinary, HVAC, Plumbing and Electrical Answering Service, Home Health and Hospice, Property Management, Disaster Restoration. Centratel answering service serves approximately 1,500 clients. Located in Bend, Oregon, we provide services to clients in every one of the 50 states. There is simple pricing with no hidden fees and no long-term contracts. Is your business or profession one of our answering service specialties?