This year the 4th of July lands on a Thursday which for many Americans means a four day weekend of fun celebrating our Independence Day. The celebrations range from BBQs to boating to downtown parades and everything in between. And who doesn’t love the fireworks? Here in Bend Oregon, the location of Centratel, the fireworks are shot from the top of Pilot Butte, a centralized lava dome rising nearly 500 feet above the town below, giving everyone a fantastic view of the show.
Yes, the 4th of July is a wonderful American holiday that is endeared, celebrated and observed by many by taking the day off. Most people know and understand that many businesses are closed for the holiday and therefore they don’t typically call unless it is a truly urgent or an emergency situation. Of course there are on-call personnel available in such situations and usually the call is routed through an answering service such as Centratel before going out to the on-call person. Holiday call taking is critical to many businesses but often overlooked are the call taking needs of businesses on the days that surround holidays.
With the 4th being on a Thursday this year many businesses are going to be closed on Friday the 5th to give their employees a long weekend but that does not stop callers, patients and customers from calling in on Friday, for them it is just another normal business day. Prescriptions need to be refilled, service calls need to be made, customers still need to be taken care of. Often it is forgotten that these non-holiday business closures require setting up the proper call handling capabilities.
At Centratel we not only provide excellent after-hours and weekend phone coverage for our clients but we are staffed 24/7/365 and can provide daytime, normal business hours call taking and message handling. It is as though your office was open for business as usual even when you are enjoying a little work/life balance. By providing a virtual receptionist, Centratel can ensure that your business continues to run even when you are not around. No missed calls, no missing out on business and emergency calls are handled just as they would be if the office was open.
Centratel is the answer for hundreds of small business owners looking for peace of mind while they and their staff enjoy some well-deserved time off. Call Centratel today and set up an account with a front office image and let us take care of your phones on the 5th of July.