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The Highest Quality Telephone Answering Service in the United States
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Centratel
Telephone Answering Service
Business Specialties
Medical
Nights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
Home Health and Hospice
For decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
Veterinary
Centratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
Property Management
With 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
HVAC
Heatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
Disaster Restoration
For four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
Trade Service
Centratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
24/7 Business
Give your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
Plumbing
24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
Utility
As the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
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Telephone Answering Service Blog: Page 12
The Fabric of Our Lives
Finding Great Employees, Part 2 of 2: The Ten Hoops
Finding Great Employees, Part 1 of 2: The Ten Hoops
Communications Protocol for the Traveler
Workplace Drug Testing – Part 2
Workplace Drug Testing – Part 1
For our Answering Service Clients: A $599 Reward for Referrals
Headed to NYC
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