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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
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Home Healthcare & Hospice Answering Service Blog: Page 5

Centratel's Home Health Care telephone answering service representative smiling while taking calls

Home Health Care Companies Save Money by Using an Answering Service

February 14, 2019

Old man stuck in a car in the middle of a snowstorm calling a health care answering service for help

Keep Your Home Health Care Business Running Through the Storm

February 7, 2019

Map of a large catastrophic storm reported by Centratel’s Home Health and Hospice Answering Service

Caring for Hospice Patients Through Catastrophic Storms

November 15, 2018

A Business Closed sign as a consequence of a disaster an answering service can help with

Protect Your Home Health Care Business from Disaster

October 31, 2018

Old woman with homecare worker happy to have her phone covered by a Home Care Answering Service

Give Your Home Care Company a Competitive Advantage

September 27, 2018

A nurse holds patient hands while Centratel’s Hospice Answering Service covers his calls

The Importance of a Call Escalation Process for Hospice Providers

August 2, 2018

Homecare nurse smiling to a patient that called her via Centratel Telephone Answering Service

Workforce Challenges for Home Healthcare

June 8, 2018

Hospice nurse ready to check her calls within the Centratel Telephone Answering Service portal

4 reasons for a Home Health and Hospice partnership with a Professional Answering Service

May 10, 2018

Two hands holding each other hoping to find the right home health and hospice answering service

How to Find the Right Home Health and Hospice Answering Service?

April 5, 2018

An old man smiling to a healthcare nurse who has chosen a Healthcare Specialized Answering Service

Why Every Home Healthcare Agency Needs a Specialized Answering Service

December 6, 2017

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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