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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
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Telephone Answering Service Blog Archive: Page 19

The desk of a smart worker with the help of an answering service during the Covid crisis

The Top 3 Tips to Improve Productivity while Working from Home

May 14, 2020

A building well managed by the property manager helped by a telephone answering service

Challenges for Property Managers during Covid-19

May 7, 2020

Illustration of an HVAC operator helped by an answering service

Is it Safe to Call a Service Contractor During the Covid-19 Lockdown?

April 30, 2020

A sign of business opened during Covid crisis thanks to the help of its answering service

Keeping your business open during the Covid-19 crisis

April 23, 2020

A nurse wearing a surgical mask, knowing that an answering service is taking her calls

A Thank You to Medical Providers, First Responders and Care Givers for Their Tireless Work During the Covid-19 Crisis

April 16, 2020

A virus representing Covid19 crisis and the help that Centratel can give

Centratel Answering Service Total System Redundancy

April 9, 2020

HVAC owner taking notes from a message dispatched from his Telephone Ansering Service

How HVAC Contractors Can Help Reduce the Spread of Covid-19

April 2, 2020

Couple of air conditioning machines fixed after a call to the HVAC Telephone Answering Service

Get Your Air Conditioner Working Before Summer

March 26, 2020

Cartoon of a nurse taking care of her patient helped by her Home Health Answering Service

How the Home Health Care Industry is Dealing With the Coronavirus

March 19, 2020

Woman wearing a mask in a safe workplace like Centratel Telephone Answering Service

What We Are Doing To Protect Our Employees From the Coronavirus

March 12, 2020

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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