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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
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Trade Service Answering Service Blog: Page 2

Plumbing business owner taking with the customer helped by a plumbing answering service

For the Plumbing Enterprise: The Enormous Advantages of Employing a High Quality Answering Service

January 19, 2023

Plumbing business owner while working helped by an HVAC answering service

Five Reasons Your Plumbing Business Needs an Elite-Quality Answering Service

March 10, 2022

A plumber working with peace of mind for having Centratel Answering Service taking care of his calls

Grow Your Plumbing Business With the Help of an Elite Plumbing Answering Service

February 10, 2022

Centratel Disaster Restoration Questions and Answers: Growing Your Business

Disaster Restoration Q&A: Growing Your Business

April 8, 2021

Disaster restoration operator sanitizing the room after a call from the answering service

How has Covid 19 effected the cleaning & restoration industry and what restoration businesses can expect as we look to the future

September 24, 2020

Operator working on a Disaster Restoration Business with the help of the answering service

Tips for Hiring and Retention in the Disaster Restoration Industry

February 27, 2020

A man on the headset from Centratel, serving your Disaster Restoration Business

What to Look for in a Disaster Restoration Answering Service

February 20, 2020

Tablet and keyboard useful for SEO, along with your disaster restoration answering service

How to Use SEO to Grow Your Disaster Restoration Business

February 13, 2020

A fire brigade helping a disaster restoration company called via an answering service

How to Prevent Serious Health Issues from Smoke Damage

February 6, 2020

A pipe fixed with the help of a disaster restoration company and its answering service

Prevent Frozen Pipes this Winter

January 30, 2020

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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