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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
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Telephone Answering Service Blog Archive: Page 23

Home Care nurse assisting a woman knowing that calls will be taken by a telephone answering service

Tips for Hiring, Staffing & Retention in the Homecare Industry

August 1, 2019

Home Care nurse helping an old man while her calls have been taken by a telephone answering service

Home Care Agencies Benefit by Using Technology to Prepare for PDGM

July 25, 2019

Health care social worker helping out a patient after receiving a call via answering service

Home Health Care Can Boost Profits Using the Right Answering Service

July 18, 2019

A smart home control installed by an HVAC expert client of Centratel Telephone Answering Service

How Your HVAC Business Can Profit from Smart Home Control

July 11, 2019

American flag on July, 4th with the peace of mind in having a good answering service phone coverage

Phone Coverage for the Fifth of July

June 27, 2019

A comparison between A paper calendar and an answering service On-line On-Call Calendar

Benefits of Managing On-Call Calendars On-Line

June 20, 2019

A Centratel telephone answering service agent smiling while Receiving real time Messages

The Importance of Receiving Messages in Real Time

June 13, 2019

A Centratel telephone answering service operator providing 24/7 Live Phone Coverage service

The Benefits of 24/7 Live Phone Coverage

June 6, 2019

A crossing sign with Work and Life directions which represents answering service usage benefits

How an Answering Service Can Help You Achieve Work/Life Balance

May 30, 2019

People having fun at a barbeque enjoying the benefits of using an answering service on memorial day

The Benefits of Using an Answering Service on Memorial Day

May 23, 2019

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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