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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
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Telephone Answering Service Blog Archive: Page 22

A female telephone answering service operator helping HVAC companies in taking phone calls

Winterize Your HVAC Business Part 4

October 10, 2019

HVAC worker improving efficiency with new technology and industry specific software

Winterize Your HVAC Business Part 3

October 3, 2019

HVAC worker assessing the condition of his tools knowing that an answering service will help

Winterize Your HVAC Business Part 2

September 26, 2019

The HVAC business fleet of vehicles to be checked while an answering service helps taking the calls

Winterize Your HVAC Business Part 1

September 19, 2019

A graph explaining how the call transfer and routing works at Centratel telephone answering service

Call Transfer and Routing

September 12, 2019

The client portal to access your telephone answering service account from any web-enabled device

The Benefits of an Online Customer Portal

September 5, 2019

Man cooking barbecue on Labor Day knowing that a telephone answering service is taking his calls

Make the Most of Your Labor Day without having to Close

August 29, 2019

A phone used to receive incoming calls via the toll-free numbers provided by Centratel

The Benefit of Toll Free Forwarding Numbers

August 22, 2019

A businesswoman struggling not having a telephone answering service to help her in her job

Using an Internal Phone System Could Be Bad for Business

August 14, 2019

Worker checking the on-call scheduling from his answering service while repairing the HVAC system

5 Tips to Help Manage your HVAC Business

August 8, 2019

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
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  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

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Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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