• Skip to primary navigation
  • Skip to main content
  • Skip to footer
The Highest Quality Telephone Answering Service in the United States
  • Make Payment
  • Client Login
  • Follow Centratel on Linkedin
  • Follow Centratel on Twitter
  • Follow Centratel on Facebook
Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
  • Getting Started!
  • Follow Centratel on Facebook
  • Follow Centratel on Twitter
  •  Follow Centratel on Linkedin
  • Client Login
  • Make Payment

HVAC Answering Service Blog: Page 5

HVAC worker assessing the condition of his tools knowing that an answering service will help

Winterize Your HVAC Business Part 2

September 26, 2019

The HVAC business fleet of vehicles to be checked while an answering service helps taking the calls

Winterize Your HVAC Business Part 1

September 19, 2019

Worker checking the on-call scheduling from his answering service while repairing the HVAC system

5 Tips to Help Manage your HVAC Business

August 8, 2019

A smart home control installed by an HVAC expert client of Centratel Telephone Answering Service

How Your HVAC Business Can Profit from Smart Home Control

July 11, 2019

HVAC expert fixing an air conditioning unit on a call provided by his phone answering service

HVAC 24/7 Phone Coverage: A Must-have

May 2, 2019

A technician working with tools while a Telephone Answering Service takes care of his HVAC business

Scalability for Your HVAC Business

April 26, 2019

Air conditioning and refrigeration technician woman working on an emergency call

Empowering Women in the Mechanical Construction Industry

April 18, 2019

A well-equipped HVAC tools bag as a good practice reminder together with a good answering service

HVAC Tool List: Get Your Fleet Ready for Summer

April 11, 2019

An HVAC expert working to repair an Air Conditioning and Refrigeration system

Hiring HVAC Techs; Create a Competitive Advantage

April 4, 2019

HVAC in preparation for a large number of summer calls from air conditioning answering service

Preparing Your HVAC Business for the Summer Rush

March 28, 2019

  • PREV
  • Page 1
  • Interim pages omitted …
  • Page 3
  • Page 4
  • Page 5
  • Page 6
  • Page 7
  • NEXT

Footer

Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

© Copyright Centratel–2025
  • Follow Centratel on Facebook
  • Follow Centratel on Twitter
  • Follow Centratel on Linkedin