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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
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HVAC Answering Service Blog: Page 4

HVAC operators working without interruption thanks to their HVAC answering service

What About the Quality of Your HVAC Answering Service?

March 4, 2021

HVAC business owner reached the customer after the call she had with the answering service

Better Customer Follow Up Can Generate Greater Revenues for HVAC Companies

December 3, 2020

A visual representation of small particles and germs carried by the HVAC system

Indoor Air Quality: How to Get the Most from an HVAC System

October 22, 2020

A drawing representing an HVAC working from his home studio with the help of an answering service

Can your HVAC business go completely remote?

July 30, 2020

Illustration of an HVAC operator helped by an answering service

Is it Safe to Call a Service Contractor During the Covid-19 Lockdown?

April 30, 2020

HVAC owner taking notes from a message dispatched from his Telephone Ansering Service

How HVAC Contractors Can Help Reduce the Spread of Covid-19

April 2, 2020

Couple of air conditioning machines fixed after a call to the HVAC Telephone Answering Service

Get Your Air Conditioner Working Before Summer

March 26, 2020

Balls and snow for the winter season when an answering service could help HVAC businesses

Service Calls During the Holiday Season

December 5, 2019

A female telephone answering service operator helping HVAC companies in taking phone calls

Winterize Your HVAC Business Part 4

October 10, 2019

HVAC worker improving efficiency with new technology and industry specific software

Winterize Your HVAC Business Part 3

October 3, 2019

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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