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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
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HVAC Answering Service Blog: Page 3

A HVAC technician working with peace of mind while Centratel takes care of his business's operations

Using an Answering Service to Eliminate Waste and Super-Charge Efficiency

March 16, 2023

HVAC technician working outside and not answering to calls from potential customers

Outside Answering Service for an HVAC Business: How Does it Work?

January 5, 2023

HVAC technician working while Centratel Answering Service manages his client's calls

What is Very Bad for Your HVAC Business? Long Answering Service Hold Times

November 3, 2022

HVAC business owners working togheter on the field

First, Tweak Your Communications

August 18, 2022

A HVAC technician working while Centratel Telephone Answering Service handles his client's calls

An HVAC-specialized, Elite-quality Answering Service Will Make you Shine!

May 5, 2022

After a call with an elite quality answering service, HVAC agent working at customer house

An Elite Answering Service Will Lead to Positive Online Reviews for Your HVAC Business

March 31, 2022

Operator on the roof of building supported by an elite HVAC-Specialized Answering Service

Is it Time to Partner with an Elite-quality, HVAC-Specialized Answering Service?

January 13, 2022

HVAC business owner ready to work sure that his calls are managed by an answering service

Never Lose Customers to the Competition!

October 28, 2021

HVAC business owner works happily knowing that calls are managed by an answering service

Five Ways a Premier-Quality Answering Service will Energize your HVAC Business

October 14, 2021

The process followed by an HVAC business owner helped by his telephone answering service

Days of Instability…and the Survival of Your HVAC Business

June 24, 2021

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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