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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
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Telephone Answering Service Blog Archive: Page 31

Nurse and patient talking about HIPAA and how is managed by Centratel Telephone Answering Service

HIPAA Breach Notification Rule Don’t Violate it!

November 8, 2017

A Yorkshire terrier in a veterinary clinic that take advantage from a Veterinary Answering Service

How Can a Veterinary Clinic Benefit from Using an Answering Service?

November 2, 2017

The Centratel Telephone Answering Service building located in Bend, Oregon

Location Is Critical When Selecting an Answering Service

October 25, 2017

Two technicians working and saving money by using an HVAC answering service

How Can an HVAC Company Save Money by Using an Answering Service?

October 11, 2017

A huge hurricane damages everything except a Home Healthcare Provider's answering service

Case Study: Hurricane Doesn’t Stop Home Healthcare Provider

October 4, 2017

Centratel Telephone Answering Service logo as a placeholder image

Meet Our Staff – Lannie Dell

August 25, 2017

Property manager Matt Franklin building near to Centratel Telephone Answering Service headquarter

Property Manager Matt Franklin’s Very Best Friend

August 8, 2017

A fan as a portrayal of HVAC's clients needs for an HVAC answering service to handle their calls

HVAC Hot and Cold: Busy Times and Customer Loyalty

August 1, 2017

A girl concentrating on Mind-Set and Focus as best companions for an answering service business

Mind-Set and Focus: Strengthen Your Brain Power

July 25, 2017

A Centratel Telephone Answering Service operator taking calls live

Automated Versus Live Answering Services

July 20, 2017

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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