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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
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Telephone Answering Service Blog Archive: Page 21

Christmas presents and a Centratel Telephone Answering Service Happy Holiday wish

Happy Holidays

December 24, 2019

Red Christmas decorations to enjoy holidays while an answering service is taking your calls

The Christmas Holiday

December 19, 2019

A house ready for Christmas. And in case of disaster, an answering service could help

Tips to Help Prevent Holiday Disasters

December 12, 2019

Balls and snow for the winter season when an answering service could help HVAC businesses

Service Calls During the Holiday Season

December 5, 2019

Pumpkins as an emblem of the Thanksgiving, period where a telephone answering service is essential

Thanksgiving

November 28, 2019

A business owner throws his money in the bin after have used a cheap answering service

Are you throwing away your money using a cheap answering service?

November 21, 2019

A checklist used by Home Health Care business owner to manage HIPAA associated regulatory updates

HIPAA Checklist for Covered Entities and Business Associates

November 7, 2019

A bunch of candies for Halloween night could be the culprit for an emergency trip to the veterinary

The Most Dangerous Halloween Candy for Dogs

October 31, 2019

A Home Heath Care business owner shakes his hands with his telephone answering service operator

Your Home Healthcare Agency’s Relationship with Business Associates

October 24, 2019

A lock over abstract background representing the HIPAA compliancy for telephone answering service.

Is Your Answering Service HIPAA Compliant?

October 17, 2019

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Answering Services

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  • HVAC
  • Disaster Restoration
  • Trade Service
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  • Plumbing
  • Utility

About

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FAQ

  • The Difference Between an Answering Service and a Call Center

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Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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