D.P., owner, refrigeration service company, Livonia, MI
“We have had at least 5 different answering services since our founding in 1949. But you are far and away the best!”
VP of Clinical Operations at Doctors Medical Group
“Thank you to you as well as any employee of Centratel currently working in order to allow essential businesses like ours to be able to reach people in their time of need. We appreciate it.”
Dr. R.C., pathologist, Portland, Or.
“Terrific. Every contact I have had with (Centratel) staff has been absolutely professional – a ‘ten’ in my book. I have used medical answering services for 15 years and this is the best experience I have ever had.”
B.C., office manager, medical clinic, New Albany, In
“…our doctors say they are 99% thrilled, and we have never heard this before.”
B.T., office manager, medical clinic, Encino, Ca
“We were with our previous telephone answering service for 24 years and even though you are a little more expensive, you are well worth it…our patients comment on how great you handle their calls.”
Veterinarian, Manistee, Mi.
“I’m very impressed with your operation. Our last answering service (which was our second bad service) was such a disaster I thought I’d never again feel comfortable with an answering service. But with Centratel we feel very confident our rotation will be handled properly. Thanks so much.”
S.H., owner, HVAC company, Gurnee, Il.
“Since switching to your answering service seven months ago, we have not encountered a single problem or complaint from even one customer. All operators are extremely polite and professional. It’s a pleasure working with you. Keep up the good work!”
M.W., HVAC owner, Melrose, Fl
“Very talented staff. Never a complaint from our customers. Very accurate in separating out messages. We’ve used other services over the past 11 years and there is not one that is even close to the quality of your service.”
M.B., manager, HVAC, Champlin, MN
“We are thrilled with Centratel and we tell everyone about you. We are so confident in the quality of service, that we are leaving for our first vacation in three years…we can enjoy ourselves without worrying about the company.”
J.B., manager, medical clinic, Bend, Oregon
“You guys are awesome, we just love you!”
T.L., manager, women’s clinic, Redmond, OR
“Centratel’s staff is very professional, always helpful and solution-driven.”
S.S., manager, medical clinic, Bend, Oregon
“Just wanted to let you know how pleased the doctor and all of us are with you guys. Everyone is so nice to talk to, as well as professional.”
A.S., physician, medical clinic, Nashville, TN
“Your service is much better than our old service.”
Dr. W., veterinarian, Bend, OR
“Out of all my years providing service, you are far superior to any other telephone answering service I have used.”
D.M., owner, HVAC, United States
“…always very professional…we had trouble with our previous service.”
W.A., owner, HVAC company, Trinity, TX
“Better than I expected. I was fed up with poor quality from the other services I tried and ready to just forward all calls to my cell phone…I decided to try one more time and could not be happier with service.”
T.H., HVAC company, Greenwood, In
“Excellent! We are pleasantly surprised!”
G.K., owner, HVAC, Burlington, WA
“…I just received my bill and it reminded me to make sure to take the time to call you and say what a great job you are doing. When I changed telephone answering services, I never expected Centratel to be so good!”
J.R., owner, property management company, Pepperpike, OH
“Fantastic! You have taken a huge weight off my shoulders. Thanks everyone!”
A.B., podiatrist, Bend, Oregon
“I greatly appreciate all the staff. Whenever I’ve needed any policy or procedure clarified, your people have always been thorough and knowledgeable. Any operator I have ever spoken with has also been very professional and helpful. I have been working with Centratel for several years now, and have been happy to refer other physicians to your answering service. Thank you for all you do!”
I.L., manager, medical clinic, Klamath Falls, OR
“Awesome! Centratel makes our lives a lot easier!”
A patient of Dr. T. D., medical clinic, O’Brien, FL
“Your operators are always very nice and pleasant.”
Dr. C.F. veterinarian, Kingston, WA
“During my professional career as an equine veterinarian, I have used many telephone answering services and without exception, Centratel is the most reliable and efficient. I get every single message, without fail. Their staff is friendly, attentive to my needs, and provides my business with excellent customer service.”
D.W., owner, HVAC, Lancaster, CA
“We are very happy with the service. Centratel operators are polite, the messages we receive are clear and accurate. We have not had any complaints from our customers — not even one. Feel free to use my comments as a testimonial.”
H.D., manager, HVAC, Bauersville, GA
“We are very pleased. The operators are so pleasant and nice…a total difference from what we had before.”
M.R., owner, HVAC, Islip, NY
“Centratel is completely phenomenal”
C.C., owner, HVAC, Trinity, TX
“(Centratel) is by far the best answering service I have ever had and I enjoy working with you.”
S.B., owner, construction company, Houston, TX
“Service is Wonderful. I can’t believe we didn’t switch sooner!”
D.M., owner, property management company, Bend, Oregon
“Your follow-up is great and you are awesome!”
D.B., physician, skin cancer medical clinic, Sherman Oaks, CA
“The operators are very courteous and efficient. Centratel is the best answering service we’ve had.”
L.H., physician, Ukiah, CA
“Dependable, friendly service.”
Jill, office manager, internal medicine clinic, Nashville, TN
“Your staff is very professional and helpful. It is so nice to be with an answering service that genuinely seems to care about our practice.”
K.W., manager, veterinary office, Franklin, TN
“Thank you. We are very happy with the thoroughness and professionalism you all demonstrate.”
W.D., owner, HVAC, plumbing, residential and commercial fire protection company, Wilmington, DE
“…peace of mind that after hours calls are addressed promptly…”
S.H., manager, HVAC, Jonesboro, AR
“Your staff has a pleasant and effective interaction with our customers. Everyone from sales through billing is accommodating, honest and efficient. Oh yes, your prices are competitive, with the highest value for the cost.”
C.S., manager, HVAC, Anaheim, CA
“Everyone is so professional there! I have called a couple of times, and the operators sound like they work right here in our office.”
R.R., manager, HVAC, Trinity, TX
“I couldn’t be happier. I love our service!”
G.L., owner, property management company, San Diego, Ca
“We are so happy; you have no idea. We are absolutely joyful. Our previous answering service, with less quality, was charging between $300-400/mo. My Centratel billing is under $200/mo. with better service.”
