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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
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Home Healthcare & Hospice Answering Service Blog: Page 1

A woman talking with home health operator about Centratel Telephone Answering Service HIPAA policy

What is HIPAA Compliance and why is it important?

November 28, 2024

hospice telephone answering service

Compassionate Customer Service in The Home Health and Hospice Industry

December 27, 2023

hospice business answering service

Scaling Up for an Expanding Patient Population: The Role of an Answering Service in Hospice Care

December 15, 2023

hospice call answering service

Enhancing Operational Efficiency in Home Health and Hospice with a Professional Call Answering Service

December 8, 2023

hospice call answering services

Improving Patient Satisfaction with Centratel’s 24/7 Hospice Call Answering Services

December 4, 2023

hospice-answering-service-for-small-business

Maximizing Patient Care: The Role of a 24/7 Hospice Call Service in Home Health

November 27, 2023

hospice answer phone service

The Vital Link: Answer Phone Service Solutions for Home Health and Hospice Providers

November 15, 2023

hospice answering service

Ensuring Continuous Support: Answer Services for Home Health & Hospice Providers

November 7, 2023

hospice answering service

Emergency Readiness in Home Health and Hospice: Centratel’s Answering Service to the Rescue

October 23, 2023

hospice answering service

Secure, Reliable, and Compliant: The Benefits of Using Centratel’s Answering Service in Home Health and Hospice

October 11, 2023

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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