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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
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Telephone Answering Service Blog Archive: Page 30

A drawing showing the importance of customer service in Centratel Telephone Answering Service

How to Provide Great Customer Service

February 22, 2018

A cow rescued from veterinarians after an urgent call to their Veterinary Answering Service

Case Study: Animal Emergencies Don’t Just Happen From 9 to 5

February 15, 2018

A huge fire emergency for HVAC businesses not covered by a telephone answering service

Is your HVAC business ready in case a disaster strikes?

February 8, 2018

A frozen thermometer in the middle of the night force a call to Centratel’s HVAC Answering Service

Case Study #1: No Heat in the Middle of the Night

February 1, 2018

A drawing of a telephone voicemail reminds that hiring an answering service is the best choice

The problem with voicemail

January 25, 2018

A mobile veterinary clinic on the street near Centratel’s Veterinary Answering Service building

How to Start a Mobile Veterinary Clinic

January 10, 2018

Tools are right for the work as Centratel’s HVAC Answering Service for incoming calls

The Right Tools for Your HVAC Business

December 13, 2017

An old man smiling to a healthcare nurse who has chosen a Healthcare Specialized Answering Service

Why Every Home Healthcare Agency Needs a Specialized Answering Service

December 6, 2017

A flooded room needs immediate intervention to be asked from a Property Management Answering Service

Water damage can put a real damper on your bottom line

November 29, 2017

Family members cooking together during a stress-free holiday season thanks to an answering service

How to enjoy the holiday season stress free? Use an answering service

November 15, 2017

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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