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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
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Telephone Answering Service Blog Archive: Page 29

Hospice nurse ready to check her calls within the Centratel Telephone Answering Service portal

4 reasons for a Home Health and Hospice partnership with a Professional Answering Service

May 10, 2018

HVAC Technicians bogged down answering calls instead of using Centratel Telephone Answering Service

Are Your Technicians Bogged Down Answering Calls?

May 3, 2018

Tools from a property manager that should consider hiring a repairman and an answering service

Should you outsource your property management maintenance?

April 26, 2018

A thermometer shows hi temperatures and warns it's time to call Centratel’s HVAC Answering Service

When the Air Conditioner Breaks Down in a Heat Wave

April 19, 2018

Two dogs playing in spring which is a very busy season for Centratel’s Veterinary Answering Service

Springtime Means Busy Phone Lines in Your Veterinary Office

April 6, 2018

Two hands holding each other hoping to find the right home health and hospice answering service

How to Find the Right Home Health and Hospice Answering Service?

April 5, 2018

An HVAC expert on the phone with a client while Centratel’s HVAC Answering Service manages all calls

Is the Weather Bringing a Deluge of HVAC Calls?

March 29, 2018

A property manager happy to be covered by Centratel’s Property Management Answering Service

Answering service provides peace of mind to property managers

March 22, 2018

A Centratel Telephone Answering Service operator smiling and speaking to a client

How Does an Answering Service Work?

March 15, 2018

A casket carried by a funeral home business customer of Centratel Telephone Answering Service

Why Every Funeral Home Should use an Answering Service

March 8, 2018

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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