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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
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Telephone Answering Service Blog Archive: Page 26

Veterinarian smiling to a dog rescued after been reported by her veterinary answering service

Using Social Media to Grow Your Veterinary Practice

December 13, 2018

Golf player hits a ball the same way you can drive your business forward hiring an answering service

Driving Your Business Forward

December 6, 2018

An entrepreneur working out in the gym knowing that fitness can also help his business run smoother

Working Out Can Make Your Business Grow Stronger Too

November 29, 2018

Thanksgiving candles ready for a calm holiday with phone coverage provided by an answering service

Thanksgiving Marks the Start of the Holiday Season

November 22, 2018

Map of a large catastrophic storm reported by Centratel’s Home Health and Hospice Answering Service

Caring for Hospice Patients Through Catastrophic Storms

November 15, 2018

A castle in the snow featuring the busiest season for a property management answering service

Winter is Coming: Property Managers be Prepared

November 8, 2018

A Business Closed sign as a consequence of a disaster an answering service can help with

Protect Your Home Health Care Business from Disaster

October 31, 2018

A dog sticking out of a pumpkin wishes happy Halloween from Centratel’s Veterinary Answering Service

Halloween Dangers for Pets

October 25, 2018

A quote saying Price is what you pay value is what you get by hiring a telephone answering service

Price vs. Value: Property Management Answering Services

October 18, 2018

A For Rent sign in front of a house placed by a property manager preparing for the new year

5 Ways Property Managers Can Prepare for the New Year

October 11, 2018

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
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  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
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  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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