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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
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Telephone Answering Service Blog Archive: Page 17

Centratel Disaster Restoration Questions and Answers: Growing Your Business

Disaster Restoration Q&A: Growing Your Business

April 8, 2021

HVAC operators working without interruption thanks to their HVAC answering service

What About the Quality of Your HVAC Answering Service?

March 4, 2021

Nurse helping patient while Home Health Answering Service is taking care of incoming calls

Hospice Care Industry Continues to Get Hit Hard by Covid19

December 17, 2020

HVAC business owner reached the customer after the call she had with the answering service

Better Customer Follow Up Can Generate Greater Revenues for HVAC Companies

December 3, 2020

Outside of an apartment managed with the help of property management answering service

Property Management Trends for 2021: What to Expect in the New Year

November 19, 2020

A pet with a recovery collar treated by a veterinary technician called by her answering service

The Changing Role of Veterinary Technicians

November 5, 2020

A visual representation of small particles and germs carried by the HVAC system

Indoor Air Quality: How to Get the Most from an HVAC System

October 22, 2020

An apartment door locked by a property manager as a consequence of the CDC Eviction Order

What Does the CDC Eviction Order Mean for Property Managers?

October 8, 2020

Disaster restoration operator sanitizing the room after a call from the answering service

How has Covid 19 effected the cleaning & restoration industry and what restoration businesses can expect as we look to the future

September 24, 2020

Big apartments building managed by property manager with the help of an answering service

Property Managers can Maximize NOI During Tough Times

September 10, 2020

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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