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The Highest Quality Telephone Answering Service in the United States
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Centratel

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
  • About Us
    • Management
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
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  • Contact Us
    • Getting Started!
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Testimonials Of Advancement Opportunities


Paulo - Operations Support Specialist at Centratel Telephone Answering Service

“I started as a Telephone Service Representative a year ago and quickly moved up to Dispatcher. I worked hard to support my staff and then, within months, was promoted to Operations Support Specialist. I appreciate my co-workers and staff and look forward to learning and growing as the company continues to expand”

Paulo

Brian Fee - Telephone Service Supervisor at Centratel Telephone Answering Service

“I started as a Telephone Service Representative then was promoted to the role of Dispatcher in a few short years. I am now a Supervisor and enjoy training, mentoring, and leading others. Centratel has made my career goals possible.”

Brian

Rhonda - Client Services Specialist at Centratel Telephone Answering Service

“I’ve been working for Centratel for 7 years and have moved from a Telephone Service Representative up to my current position in administration as a Customer Service Manager. I enjoy what I do and the impact that I have in providing excellent service to our clients.”

Rhonda

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing

About

  • Management
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone
Non-Clients:
541-383-8383 or 800-639-1818
Clients:
541-385-2616 or 888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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