Updated February 22, 2018
- What is Secure Messaging Plus?
- Is Secure Messaging Plus HIPAA, HITECH, GLBA and SOX compliant?
- Is Secure Messaging Plus available on multiple platforms?
- How do I get started?
- Are Secure Messages Stored on the Phone Itself?
- Is there a record of my Secure Messages?
- What if I lose my phone?
- Do you have userguides?
Secure Messaging Plus (SM+) is a high-security messaging system that allows subscribers to exchange sensitive information via messages that are encrypted in transit and at rest. Additional features, like Expiring Messages, Password Requirements, and Remote Wipe (for users who also use the SM+ Website), add extra security to ensure that private messages always remain private. Secure messages can be sent or received using a qualified handheld device running the Secure Messaging Plus App, or by logging into a Secure Messaging Plus Website.
Our Secure Messaging Plus Application ensures full compliance with HIPAA, HITECH, GLBA, and SOX. The Secure Messaging Plus application ensures that PHI is…
- Stored securely
- Encrypted when transmitted
- Protected upon delivery
- Fully HIPAA, HITECH, GLBA and SOX compliant
Yes, the Secure Messaging Plus Application is available for a variety of mobile operating systems / platforms, including: iOS® (for iPhone®, iPad®, iTouch®), Android® OS, and via a secure Website.
There are two simple steps for getting started using Secure Messaging Plus Application:
Step 1: Download the Application as directed by the Product sponsor.
The Secure Messaging Plus Application can be downloaded to a variety of mobile platforms/ operating systems— including Apple iOS® (iPAD®, iTouch®, iPhone®); and Android® OS (any smart phone utilizing the Android mobile operating system).
Step 2: Enter the User ID and Password provided by Centratel.
Once you’ve received User ID and Password from Centratel, and have entered it into your application, you’re ready to begin sending and receiving secure messages. It’s that simple!
Yes, the secure messages that you receive on your smart phone remain on your phone until you choose to delete them. This is particularly helpful if you wish to access a particular message but are not in a WIFI or Internet enabled area.
Yes, the Secure Messaging Plus Application provides a full audit trail of your Secure Messages, including:
- Device Notification date/time stamps
- Message Downloaded date/time stamps
- Message Read date/time stamps (optional)
- Message Reply date/time stamps (optional)
The Secure Messaging Plus Application will password-protect the application itself. With this additional layer of security added to your password-protected smart phone, sensitive data stored on your phone’s Secure Messaging Plus Application need never be compromised, even if you lose your phone. With the added feature of Remote Wipe, you’ll be able to wipe the messages on your lost device remotely from the Website interface.