• Skip to primary navigation
  • Skip to main content
  • Skip to footer
The Highest Quality Telephone Answering Service in the United States
  • Make Payment
  • Client Login
  • Follow Centratel on Linkedin
  • Follow Centratel on Twitter
  • Follow Centratel on Facebook
Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
  • Getting Started!
  • Follow Centratel on Facebook
  • Follow Centratel on Twitter
  •  Follow Centratel on Linkedin
  • Client Login
  • Make Payment

Discount

Special Pay-in-Advance Discount/Tax Write-off December 2023

Pay your 2024 answering service charges in advance and receive a 3% discount.

Many of our clients will use this opportunity to claim an extra tax deduction for 2023 (but please consult with your tax advisor).
Here’s how it works:

  1. Email me and ask for a quote. My address is teresaa@centratel.com
  2. I will review your last several invoices and estimate your total charges for 2024. I will then notify you by email of these estimated total charges for 2024.
  3. Send us a check for that amount before 12/31/2023 (in addition to the regular charges on your 12/1/2023 invoice). Credit card payments are not accepted.

Example:

12/01/23 invoice, regular billing = $600.00
Estimated 12 months of service in 2024 = $7,200.00
Total to send: $7,800 ($600 for December 1st billing + $7,200 estimated for 2024)

On your 1/1/2024 invoice, you will see a credit on your account for $7,200 plus a separate credit for the 3% discount (in this case, $216.00).

Through 2024, as we bill your account for regular monthly charges, your credit balance will decrease with each monthly invoice. Note: Since your payment in advance is an estimate – your monthly charges could vary depending on your usage in 2024 – it is possible that the credit may expire a month or two before, or after, the end of next year.

If you should cease service for any reason in 2024, we will refund the balance of your credit but will charge a $200.00 pay-in-advance cancellation fee. We will also add back the 3% discount amount.

To take advantage of this opportunity, your account must be current. The discount only applies to amounts paid in advance, and the payment must be a minimum of one year’s service (you may pay more than one year if you wish – you will receive the 3% credit on the entire amount). You must make your advance check payment by 12/31/2023.

If you have questions please email or call me (1-800-639-1818). My office hours are 7am-3pm PST (10am-6pm, EST).

Thank you for your business!

Thank you for your business! We wish you a peaceful and prosperous 2024!

Teresa Abbas
Billing Manager

Footer

Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

© Copyright Centratel–2025
  • Follow Centratel on Facebook
  • Follow Centratel on Twitter
  • Follow Centratel on Linkedin