• Skip to primary navigation
  • Skip to main content
  • Skip to footer
The Highest Quality Telephone Answering Service in the United States
  • Make Payment
  • Client Login
  • Follow Centratel on Linkedin
  • Follow Centratel on Twitter
  • Follow Centratel on Facebook
Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
  • Getting Started!
  • Follow Centratel on Facebook
  • Follow Centratel on Twitter
  •  Follow Centratel on Linkedin
  • Client Login
  • Make Payment

Message Pickup via the Internet

Instant Access to your Messages via the Internet

Updated April 27, 2017

You can access all of your messages online 24/7/365. You can log into this website (see “customer log in” link on front page) to pickup any or all of your messages taken and processed over the last 90 days (see access link on the front page of this website). The on-line information includes to whom, and how, messages were processed. Released in January 2009, and like all Centratel message delivery, it is designed to make your life easier and more efficient. You can track messages from the time they are taken until the time they are delivered, and every step in between. 24/7/365. From any location, you’ll have access to all messages going back 90 days. Yes, you can print all of your messages, or any portion of them, anytime. Here are just a few of the many advantages of having On-line Message Pick-Up:

Scenario 1:
Your receptionist calls in sick, the weather is bad, or for one reason or another your office closes for the day. You forward the phones to Centratel, and instead of revising your message relay, you simply log onto your account – wherever you are – and see the messages as they come in.

Scenario 2:
You are on vacation. However, you would like to occasionally check up on business activity while gone. You can simply check the messages on your account via any computer that has internet connectivity.

The service is HIPAA compliant and of course it is password protected so your messages always remain private. And, remember, the service is free. Call Briela, to add this feature to your service and she will provide you with your password and ID. Her telephone number is 800-454-1808.

Footer

Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

© Copyright Centratel–2025
  • Follow Centratel on Facebook
  • Follow Centratel on Twitter
  • Follow Centratel on Linkedin