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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
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Business Specialties

Is your profession one of our specialties?

Centratel's Medical Answering Service - HIPAA Compliant

Medical

Nights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.

Centratel's Hospice Answering Service - HIPAA Compliant

Home health and Hospice

For decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.

Centratel's Veterinary Answering Service

Veterinary

Centratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.

HVAC technician working while happy customer assists

HVAC

Heatwave or snowstorm, our agents will provide your HVAC business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.

Centratel's Property Management Answering Service

Property Management

With 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.  

Trade Services Answering Service

Trade Service

Centratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!

Centratel's 24/7 Business Answering Services

24/7 Business

Give your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.

Centratel's Disaster Restoration Answering Service

Disaster Restoration

For four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.

Plumbing Answering Service

Plumbing

24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.

Centratel's Public and Private Utilities Answering Service

Public and Private Utilities

Our Telephone Service Representatives can expertly classify and coordinate each service call.

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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