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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
  • 1-800-664-7159
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HVAC Answering Service Blog: Page 6

Google search page represents the importance of SEO for an HVAC answering service business web site

SEO: What is it and How can it Grow my HVAC Business?

January 10, 2019

An HVAC expert that chose to hire Centratel Telephone Answering Service for his business

What to look for when hiring an HVAC Contractor

September 6, 2018

Heating and ventilation technician working after an emergency call from his HVAC answering service

Challenges in a Growing Economy for HVAC Business Owners

August 9, 2018

Two people on the phone with Centratel’s HVAC Answering Service

Four Phone Strategies to Grow Your HVAC Business

June 28, 2018

An HVAC cell phone with Facebook login page to Centratel’s HVAC Answering Service profile

Boost profits for your HVAC business using Social Media

May 17, 2018

HVAC Technicians bogged down answering calls instead of using Centratel Telephone Answering Service

Are Your Technicians Bogged Down Answering Calls?

May 3, 2018

A thermometer shows hi temperatures and warns it's time to call Centratel’s HVAC Answering Service

When the Air Conditioner Breaks Down in a Heat Wave

April 19, 2018

An HVAC expert on the phone with a client while Centratel’s HVAC Answering Service manages all calls

Is the Weather Bringing a Deluge of HVAC Calls?

March 29, 2018

A huge fire emergency for HVAC businesses not covered by a telephone answering service

Is your HVAC business ready in case a disaster strikes?

February 8, 2018

A frozen thermometer in the middle of the night force a call to Centratel’s HVAC Answering Service

Case Study #1: No Heat in the Middle of the Night

February 1, 2018

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
  • Client Login

Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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