Our Latest Blog Posts
Call Transfer and Routing
Most people know and understand that many businesses are closed after hours and weekends and therefore they don’t typically call unless it is a truly urgent or an emergency situation. Of course there are on-call personnel available in such situations and usually the call is routed through an…
The Benefits of an Online Customer Portal
In real time, 24/7/365 our Centratel Intellisite allows you to access your telephone answering service account from any web enabled device. On the spot and at your convenience, you can make changes to your account, access information and share updates when needed. Easily log into your customer…
Our Latest Blog Posts
Call Transfer and Routing
Most people know and understand that many businesses are closed after hours and weekends and therefore they don’t typically call unless it is a truly urgent or an emergency situation. Of course there are on-call personnel available in such situations and usually the call is routed through an…
The Benefits of an Online Customer Portal
In real time, 24/7/365 our Centratel Intellisite allows you to access your telephone answering service account from any web enabled device. On the spot and at your convenience, you can make changes to your account, access information and share updates when needed. Easily log into your customer…
Home Healthcare & Hospice
Homecare recruitment is a growing challenge. Not only is there a labor shortage but also it is a market where only 22% of caregivers report actually wanting to work for a homecare agency, it takes a well-trained leadership team to recruit & train top talent. Here we discuss a few tips that can help with the…
HVAC and Refrigeration
Owning an HVAC company is a challenging, yet rewarding business to be in. These five tips for good management practices will help you increase revenue, improve client satisfaction with minimal stress and most of all contribute to happier clients. After all, happy clients are more likely to refer others and help you…
Veterinary
Owning your own Veterinarian practice is hard. Running your own business means taking on many different roles. You have to create marketing, generate new business, and understand taxes; all of this at the same time as providing care and medical treatment to your clients pets. Running your own business involves having…