Our Latest Blog Posts
Why we offer a full month of service for free
As the premier telephone answering service in the US, we know a thing or two about taking calls and delivering messages. For the industries we serve, primarily medical, veterinary, HVAC, property management and home health/hospice, we understand how critically important “live” call answering is – and always will be…
Days of Instability…and the Survival of Your HVAC Business
In this time of social and economic upheaval (yes, an understatement), HVAC business owners are passionate to preserve what they’ve built. So much is at stake! Here I’ll mention the top half dozen backup measures that we’ve taken at Centratel, my answering service business. And because…
Read More Days of Instability…and the Survival of Your HVAC Business
Home Healthcare & Hospice
Hospice Care Industry Continues to Get Hit Hard by Covid19
While COVID-19 has affected many industries, none is so hard hit as health care itself. Health care professionals and organizations are on the front lines of the pandemic, and as incidents of the virus surge, they can be quickly overwhelmed. Hospice care is one of the…
Read More Hospice Care Industry Continues to Get Hit Hard by Covid19
Medical
A Thank You to Medical Providers, First Responders and Care Givers for Their Tireless Work During the Covid-19 Crisis
Covid-19 has drastically changed the world we live in. Social distancing means getting no closer than six feet from people that you do not live with to avoid contracting the disease or passing it on to…
HIPAA Checklist for Covered Entities and Business Associates
As a HIPAA covered entity (CE), a home healthcare agency is responsible for providing assurances related to the Privacy Rule. This includes transmittal of electronic protected health information (ePHI). As a CE, your home healthcare agency…
Read More HIPAA Checklist for Covered Entities and Business Associates
HVAC Answering Service
Days of Instability…and the Survival of Your HVAC Business
In this time of social and economic upheaval (yes, an understatement), HVAC business owners are passionate to preserve what they’ve built. So much is at stake! Here I’ll mention the top half dozen backup measures that we’ve taken at Centratel, my answering service business. And because…
Read More Days of Instability…and the Survival of Your HVAC Business
Property Management
Winning the Property Management Game: Start with Super-efficient Call-screening
As the owner of a property management business, you want your incoming calls that really matter right now to be handled instantly…and you want your less-urgent calls handled properly, too. As the leader of your organization,…
Read More Winning the Property Management Game: Start with Super-efficient Call-screening
Property Management Trends for 2021: What to Expect in the New Year
Property management in 2020 has been like no other year. COVID-19 has affected a number of aspects of property management, and the effects of the pandemic are set to continue in 2021. The good news is…
Read More Property Management Trends for 2021: What to Expect in the New Year
Veterinary
Mobile Veterinary Business? Here’s Your Tactical Advantage.
In the veterinary world, over the past few decades, there has been a powerful trend toward mobile service, either as an add-on to an existing practice or as an outright start-up. For solid tactical and economic advantages, including hi-tech and super-accurate message processing/delivery, and on-the-spot communication…
Read More Mobile Veterinary Business? Here’s Your Tactical Advantage.
