Our Latest Blog Posts
The Elite-Quality Answering Service for Property Managers
By Sam Carpenter First, here’s overview of what an answering service actually does…and the profound disarray affecting the industry. As a prelude, it’s relevant to mention that over 90% of property management companies employ an after-hours answering service. For a property management company, an answering service…
Read More The Elite-Quality Answering Service for Property Managers
First, Tweak Your Communications
By Sam Carpenter I’m a telecommunications specialist and a provider of HVAC answering service, and have been for nearly four decades. And, by a variety of statistics, Centratel is the highest quality answering service in the country. Take it from me, and know this for sure:…
Home Healthcare & Hospice
The Superb Partnership: Employing an Elite-quality Answering Service
For great customer service and a better bottom-line, here’s why a partnership with an elite-quality answering service is a smart decision for Home Healthcare and Hospice businesses. The reality is that family members will call for assistance 24/7/365. And, so many times they want to talk…
Read More The Superb Partnership: Employing an Elite-quality Answering Service
Medical
A Thank You to Medical Providers, First Responders and Care Givers for Their Tireless Work During the Covid-19 Crisis
Covid-19 has drastically changed the world we live in. Social distancing means getting no closer than six feet from people that you do not live with to avoid contracting the disease or passing it on to…
HIPAA Checklist for Covered Entities and Business Associates
As a HIPAA covered entity (CE), a home healthcare agency is responsible for providing assurances related to the Privacy Rule. This includes transmittal of electronic protected health information (ePHI). As a CE, your home healthcare agency…
Read More HIPAA Checklist for Covered Entities and Business Associates
HVAC Answering Service
First, Tweak Your Communications
By Sam Carpenter I’m a telecommunications specialist and a provider of HVAC answering service, and have been for nearly four decades. And, by a variety of statistics, Centratel is the highest quality answering service in the country. Take it from me, and know this for sure:…
Property Management
The Elite-Quality Answering Service for Property Managers
By Sam Carpenter First, here’s overview of what an answering service actually does…and the profound disarray affecting the industry. As a prelude, it’s relevant to mention that over 90% of property management companies employ an after-hours…
Read More The Elite-Quality Answering Service for Property Managers
After-Hours call coverage for your property management business
If you don’t have after-hours phone coverage for your property management company, you’re missing one of the most powerful components of a thriving business: availability. Let’s talk about some of the biggest advantages to working with…
Read More After-Hours call coverage for your property management business
Veterinary
A Potent Advantage for the Veterinarian
In any veterinary practice, providing excellent care and competitive prices must happen, but in the flurry of day-to-day fire-killing, what is too-often overlooked are simple mechanical human-to-human communication mechanics. These are quiet mechanics that add calm to an operation while enhancing the bottom-line. There will always…
