Our Latest Blog Posts
Why Centratel is the Highest Quality Answering Service Anywhere
Let’s boil this down to three major categories, each with bullet points: Experienced, long-term Professional Staff Our call-agents are the center of our universe, the heart of CentratelCompensation: it’s performance-based and it’s generousJob applicants must meet our stringent standards of competenceTenure of our senior call-agents? The average…
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An HVAC-specialized, Elite-quality Answering Service Will Make you Shine!
HVAC businesses throughout the US are thriving…at least, those that do just a few things really well: Performing quality work at a fair price and answering the phone! While all HVAC companies have trained technicians ready to work, managing the 24/7 influx of customer calls and…
Read More An HVAC-specialized, Elite-quality Answering Service Will Make you Shine!
Home Healthcare & Hospice
The Staffing Shortage Nightmare: Telephone Answering Services Pick up the Slack
Staffing shortages are nothing new but now the situation is getting downright dire. Yes, in 2021 a multitude of economic hammer-blows converged, and almost all are directly or indirectly related to the COVID-19 physical and governmental regulatory onslaught. A new industry survey indicates alarming realities: Only…
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Medical
A Thank You to Medical Providers, First Responders and Care Givers for Their Tireless Work During the Covid-19 Crisis
Covid-19 has drastically changed the world we live in. Social distancing means getting no closer than six feet from people that you do not live with to avoid contracting the disease or passing it on to…
HIPAA Checklist for Covered Entities and Business Associates
As a HIPAA covered entity (CE), a home healthcare agency is responsible for providing assurances related to the Privacy Rule. This includes transmittal of electronic protected health information (ePHI). As a CE, your home healthcare agency…
Read More HIPAA Checklist for Covered Entities and Business Associates
HVAC Answering Service
An HVAC-specialized, Elite-quality Answering Service Will Make you Shine!
HVAC businesses throughout the US are thriving…at least, those that do just a few things really well: Performing quality work at a fair price and answering the phone! While all HVAC companies have trained technicians ready to work, managing the 24/7 influx of customer calls and…
Read More An HVAC-specialized, Elite-quality Answering Service Will Make you Shine!
Property Management
After-Hours call coverage for your property management business
If you don’t have after-hours phone coverage for your property management company, you’re missing one of the most powerful components of a thriving business: availability. Let’s talk about some of the biggest advantages to working with…
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The Answering Service: Enhancing the Property Manager’s Bottom Line
It’s a no-brainer: to grow, and yes, to show a great bottom-line, property management companies must always be reachable. 24/7/365. Partnering with an elite-quality answering service provides valuable assistance in numerous critical service areas. So, what exactly…
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Veterinary
Giving your Veterinary Practice a Boost – The Undeniable Benefits of Hiring an Elite-Quality Answering Service.
Are you looking for a way to give your Veterinary practice a boost…without losing your sanity in the process? Rise above the day-to-day gauntlet of non-stop patient care without compromising cost, and return to the joys of caring for animals without all the stress…. Yes, it’s possible!…
