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The Highest Quality Telephone Answering Service in the United States
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Centratel - The Highest Quality Telephone Answering Service in the United States

Centratel

Telephone Answering Service

  • Business Specialties
    • MedicalNights, weekends, after-hours, holidays, or the middle of a busy weekday, Centratel’s professional agents will provide HIPAA-compliant call coverage for emergencies as well as administrative backup.
    • Home Health and HospiceFor decades Centratel has provided highest quality, professional, and compassionate assistance to hospice patients and family members all across the U.S. Our service is 24/7/365 and fully HIPAA-compliant.
    • VeterinaryCentratel has a long history of servicing the veterinary industry, handling overflow, daytime, after-hours and weekend calls with the utmost compassion, professionalism, and accuracy.
    • Property ManagementWith 24-hour support, Centratel agents will handle incoming calls with zero-defect, forwarding urgent calls to your on-call people while screening less important inquiries for later follow up by your office.
    • HVACHeatwave or snowstorm, our agents will provide your HVACR business with the highest quality phone coverage, 24/7/365. In no time at all and at minimum cost, we’ll become a trusted part of your operation.
    • Disaster RestorationFor four decades Centatel has been processing urgent calls for the disaster restoration industry. We understand the critical importance of precisely accurate messages delivered instantly.
    • Trade ServiceCentratel provides call-capture and emergency dispatch for trade service companies such as plumbers, electricians, emergency restoration businesses, and many more. Never again will an urgent call be missed!
    • 24/7 BusinessGive your callers the same quality of service they receive when speaking directly to your office staff. Centratel will be an extension of your office.
    • Plumbing24/7 Centratel agents will process your calls with zero-defect, all the while enhancing your company image to customers and potential customers.
    • UtilityAs the after-hours face of your utility, we are the highest quality dispatching answering service in the U.S. Across the country, we work with scores of both public and private utilities including water, oil, gas, and propane companies.
  • About Us
    • Ownership / Staff
    • Employment Opportunities
    • The Answering Service Industry
    • Why Employ Centratel?
    • HIPAA Compliance
  • Testimonials
  • FAQ
  • Contact Us
    • Getting Started!
    • Customer Service Request
    • Referral Reward
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Telephone Answering Service Blog Archive: Page 1

A woman talking with home health operator about Centratel Telephone Answering Service HIPAA policy

What is HIPAA Compliance and why is it important?

November 28, 2024

medical live answering service

Transforming Healthcare Administration: A Live Answering Service as a Solution to Staff Workload Challenges

January 3, 2024

hvac live answering service

Turning Callers into Loyal Customers with an HVAC Live Answering Service

January 2, 2024

property mangement live answering service

Dealing with Difficult Tenants: The Advantage of a Property Management Live Answering Service

December 29, 2023

veterinary live answering service

Capturing Lost Business in Veterinary Clinics: Leveraging a Live Answering Service to Maximize Opportunities from Missed Calls

December 28, 2023

hospice telephone answering service

Compassionate Customer Service in The Home Health and Hospice Industry

December 27, 2023

medical telephone answering service

The Role of a Telephone Answering in Patient Retention

December 21, 2023

hvac telephone answering service

Boosting Small HVAC Businesses: Tackling Competition and Market Differentiation with a Telephone Answering Service

December 20, 2023

property mangement telephone answering service

Property Management Emergencies Addressed with a Telephone Answering Service

December 19, 2023

veterinary telephone answering service

Overcoming Veterinary Staffing Challenges with a Telephone Answering Service

December 18, 2023

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Answering Services

  • Medical
  • Home health and Hospice
  • Veterinary
  • Property Management
  • HVAC
  • Disaster Restoration
  • Trade Service
  • 24/7 Business
  • Plumbing
  • Utility

About

  • Ownership / Staff
  • Employment Opportunities
  • About Us
  • The Answering Service Industry
  • Why Employ Centratel?
  • Client Testimonials
  • Terms of Use
  • Privacy Statement

FAQ

  • The Difference Between an Answering Service and a Call Center

Contact

  • Contact Us
  • Getting Started!
  • Customer Service Request
  • Referral Reward
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Address:
P.O. Box 5186
Bend, OR 97708

(UPS and Fed Ex Delivery):
Centratel
404 SW Columbia St. Ste 130
Bend, OR 97702

Phone:
541-385-2616
888-482-4393

Centratel - HIPAA-compliant Telephone Answering Service

 

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