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Latest White Papers

Storms of the Criminal Mind

— by Sam Carpenter on Thursday, September 18, 2014

The criminal mind has a certain grasp of the base mechanics of the world, maybe more so than the average law-abiding citizen. In the classic colloquial sense, the criminal works the system, as he or she strips away the niceties, examines the raw mechanics, and without concern for others, manipulates those mechanisms to selfish benefit. […]

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Your Day Will Never Be the Same

— by admin on Friday, September 12, 2014

It is incredibly satisfying to have control; for the world to make sense, and to be able to determine your own destiny. And as time marches on, you’ll become tenacious about maintaining this new command because life just keeps getting better and better. I belabor this point because it is key: once the work the […]

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The First Step: Make Your Systems Visible

— by Sam Carpenter on Thursday, September 4, 2014

You know this by now. First make the various systems consciously visible. Second, one at a time, bring them to the foreground for examination. Third, adjust them. Fourth, document them. Fifth, maintain them. By plucking individual systems out of the amorphous mass of your real-time existence—that intense conglomeration of sights, sounds, and events that is […]

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Float Through the Day In Fascination

— by Sam Carpenter on Thursday, August 14, 2014

For me, one plus one equals two. For you, one plus one also equals two. The natural mechanics of planet earth are reliable and can be trusted. And human-devised systems will also operate reliably if they are put together properly and then routinely maintained. If they are not put together correctly and then coddled, they […]

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Noticing Poor System Management

— by Sam Carpenter on Tuesday, July 22, 2014

When you get a feel for systems management in your daily life, you will notice when it isn’t happening around you. As you interact with the world you’ll find yourself critiquing what works and what doesn’t, hyperaware of the processes others control. This new posture as an informal service-quality observer will go with you everywhere. […]

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How Successful People Negotiate Their Days

— by Sam Carpenter on Tuesday, June 17, 2014

If you are like most people, you have not consciously considered the involvement of systems in your daily life. Therefore, you have not consciously thought in terms of adjusting them in order to eliminate problems from occurring in the first place. For most people, whacking emerging moles is how life is played out. There is […]

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Nearing Your Epiphany

— by Sam Carpenter on Tuesday, May 20, 2014

This minute, slow down. Find a place where you won’t be distracted. Let’s work toward the magic moment when the systems mindset takes hold. Visualize each of the following processes and note the commonality: sequential execution over time. In this moment you must consciously concentrate in order to visualize a world of systems, but trust […]

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Communication Mechanics

— by Sam Carpenter on Saturday, May 10, 2014

Discussing communication mechanics can be a monstrous proposition, so let’s boil it down. This is basic stuff: If there is a problem with someone, have a meeting immediately. Talk it out one-on-one. If silence ensues, do something to promote dialogue. But be careful. If emotions are running high, put point-of-sale aside and wait for the […]

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Jim Morrison and Mick Jagger

— by Sam Carpenter on Friday, April 25, 2014

Jim Morrison and Mick Jagger are arguably the best lead singers rock has ever produced: Morrison’s comportment and lyrics, Jagger’s energy and flair. Jim Morrison’s short wild ride was fueled by his enigmatic stage presence and brazen thought images, built around a mystique of chaos. He wallowed in the haunting darkness, enamored with the great […]

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The Numbers Are Gloomy

— by Sam Carpenter on Thursday, April 17, 2014

Statistics show that of one hundred new business startups, only twenty will remain after five years. Then, in the next five years, only four of those remaining twenty will still be functioning. In another five years, three of those four will disappear, leaving one out of the original hundred. That’s a 99 percent small-business fatality […]

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