As any wise property manager will tell you: when it comes to plumbing leaks, time is of the essence. A leaky toilet or backed up plumbing system can cost you thousands, if not tens of thousands of dollars.
If left unfixed, a mild toilet leak can waste up to 6,000 gallons of water each month, adding an extra $1,000 to your annual bill.
A backed-up toilet, however, has the potential to cause much more serious damage. Within a matter of hours, a toilet overflow can ruin your floors and cut your income in half. Instead of collecting rent, you’ll be moving tenants, hiring contractors and working around-the-clock to get your properties back in living condition. If a toilet on your second floor leaks, you’ll have to replace ceilings. If the leak results in mold, you could be dealing with the problem for years.
Unfortunately, toilet overflows and other potential disasters often occur during the property manager’s off-hours. After all, you can only be present on the property for so many hours each week. How can you deal with property issues when you’re not in the vicinity?
In order to prevent a fixable problem like a toilet leak from turning into a catastrophe, many property managers have turned to answering services like Centratel. A good answering service is the antidote to any property management emergency, enabling your tenants to report the emergency in real time. Centratel answering service will contact you or your on-call personnel to relay the message as soon as the event is reported.
No property manager wants their tenants contacting them at all hours of the night for every little issue that might come up. At the same time, no one wants to deal with the potential costs of a leak. Answering services are an efficient and affordable way for you to deal with backed-up toilets, flooding, and other issues that can easily become costly problems.
Centratel is an elite national telephone answering service located in Bend, Oregon. Centratel’s Property Management Answering Service assists hundreds of property managers handle overflow calls, capture leads and forward calls. Whether you’re managing rental homes, renting out apartments, managing an HOA or senior living facility, a property management answering service is an ideal solution.